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Privacy Policy

The information provided in this Privacy Policy is for general informational purposes only and is not intended to constitute legal advice. While we strive to keep our Privacy Policy accurate and up to date, laws and regulations regarding privacy and data protection may change from time to time. We encourage you to consult with a qualified attorney to ensure your Privacy Policy complies with applicable federal, state, and local laws, including but not limited to the Illinois Personal Information Protection Act (PIPA) and other relevant data protection regulations.

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By using this website, you acknowledge and agree that your use of the site and any information you provide is subject to the terms of this Privacy Policy. We reserve the right to modify, update, or change this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

This website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices, policies, or content of any third-party websites.

If you have any questions regarding this Privacy Policy or our data practices, please contact us directly through the contact information provided on our website.

Privacy Policy - the basics

TRIM IV Infusions respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, book services, or otherwise interact with us.

 

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

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We may collect the following categories of information:

A. Personal Information

Information that identifies you personally, including:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Payment information

  • Appointment details

 

B. Health-Related Information

If you submit medical intake forms, consultation forms, or treatment information, we may collect:

  • Medical history

  • Medications

  • Allergies

  • Treatment preferences

  • Other health-related information you voluntarily provide

This information may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

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C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

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2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Provide medical aesthetic and wellness services

  • Communicate with you about appointments or services

  • Send promotional emails or SMS messages (with consent)

  • Improve our website functionality and user experience

  • Process payments

  • Comply with legal and regulatory requirements

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3. HIPAA & Health Information

If we collect Protected Health Information (PHI), we comply with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA).

We implement administrative, technical, and physical safeguards designed to protect your health information. However, no method of transmission over the Internet is 100% secure.

If applicable, you may request access to or correction of your health information in accordance with HIPAA regulations.

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4. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

  • Analyze website traffic

  • Improve user experience

  • Deliver targeted advertisements

  • Track marketing effectiveness

You may disable cookies through your browser settings, but doing so may affect website functionality.

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5. Marketing Communications

With your consent, we may send you:

  • Promotional emails

  • SMS/text messages

  • Special offers

  • Appointment reminders

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying “STOP” to SMS messages

  • Contacting us directly

We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

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6. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors

  • Appointment scheduling software providers

  • Email/SMS marketing platforms

  • IT service providers

  • Legal or regulatory authorities when required

All third-party service providers are required to maintain appropriate safeguards.

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7. Data Security

We implement reasonable security measures designed to protect your personal information. However, no online transmission or electronic storage is completely secure.

If we become aware of a data breach involving your personal information, we will comply with applicable notification laws, including the Illinois Personal Information Protection Act (PIPA).

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8. Illinois Residents’ Rights

If you are an Illinois resident, you have certain rights under the Illinois Personal Information Protection Act (PIPA), including:

  • The right to be notified of data breaches

  • The right to reasonable data security safeguards

To exercise any privacy-related rights, please contact us using the information below.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

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10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

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